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Frequently Asked Questions

You can shop at FAHAD HUSSAYN without creating an account.  However, register with us and you’ll be able to enjoy the following benefits:

Track your order and review past purchases.

Save your address and card details so you can shop even quicker next time.

We accept all credit/debit cards powered by Visa, Master Cards & American Express.

You can also choose to pay with Western Union or Bank Transfer. All payments are processed through a secure checkout system.

We ship thru Call Courier & TCS for local deliveries across Pakistan.

We ship thru DHL & FedEx for International deliveries across Worldwide.

Delivery timelines may vary depending on the product you select

Orders are delivered within 3-5 working days from the date we dispatch your order.

Please note, during the holiday season, processing and shipping may take longer than 3-5 working days.

For further details please get in touch with our customer service team via call or WhatsApp at +92 301 874 1261

Refunds/Exchange Policy for General Items
- Order cannot be canceled once shipped.
- For refund or an exchange, the order return request must be generated within 7 days of purchase.
- The merchandise should be returned with a copy of the invoice. Kindly mention the reason for returning the item(s).
- Merchandise must be returned via traceable delivery i.e. courier or registered post. Please note that courier charges will not be covered by Fahad Hussayn.
- Exchange voucher of the item's invoice value will be given to the customers, who desire an exchange.
- Refund requests will be processed within 3 working days after receiving the returned item(s).
- Items purchased on sale/discount cannot be exchanged or refunded.
All returns for Fahad Hussayn Lawn & Silk Series should be sent to:
Rang Rasiya 2 Km Sheikhupura Road, Faisalabad Opposite Sitara Chemicals
For international users only
- International orders are not entitled to exchange or refund.
- All kind of duties and taxes will be bear by the receiver.
- International orders will get delivered within 14 working days. (Subjected to the destination Customs)
For further queries about exchanges and returns, please contact us at +92 3218448988 (10 am to 6 pm).


Refund/exchange Policy for Couture Items

Scope: this policy applies to all customers of fahad hussayn who are purchasing/buying products from fahad husssayn.

Department: fahad husssayn studio.

Statement: products/skus once purchased shall not be returned, exchanged. We have a no refund policy.